POLICIES
No Shows
If we do not hear from you 10 or more minutes into your scheduled appointment time it is considered a “No-Show” and your card will be charged half of your appointment fee, or a minimum of $25.00. Rebooking after a No-Show is at the discretion of Lyndsie.
Late Cancellations
We understand things come up unexpectedly and try our best to accommodate "emergency" type situations (sickness/deaths/last minute work meetings). If you need to cancel/move your appointment within 24 hours of your appointment time, you will need to CALL us directly to do so. A Late cancellation fee may be charged at that time. *If you arrive 10 minutes or later to your scheduled appointment, your service may need to be rescheduled due to not enough time to fulfill your appointment time. A late cancellation fee may also be charged at this time.
Cancellations
We ask that you please reschedule or cancel at least 1 day before the beginning of your appointment or you may be charged a cancellation fee.
Privacy Policy
Last Updated: June 5, 2025
Thank you for choosing to be part of the Boho Lash + co community ("Company," "we," "us," or "our"). We are committed to protecting your personal information and respecting your privacy rights. If you have questions about this policy or how your data is handled, please contact us at info@boholashco.com.
This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit bohobeautysupply.com, place an order, or engage with our services, products, or events (collectively, the “Services”). If you do not agree with this policy, please discontinue use of the Services.
1. INFORMATION WE COLLECT
Information You Provide to Us
We collect personal data you provide voluntarily, including when you:
+ Make a purchase
+ Book appointments
+ Subscribe to our newsletter
+ Contact us for customer support
+ Enter giveaways, surveys, or events
This may include:
+ Your name, email, shipping and billing address
+ Payment details (processed securely via third-party providers)
+ Any other information you choose to share
Automatically Collected Data
When you interact with our website, we automatically collect certain technical data, such as:
+ IP address
+ Browser type and device identifiers
+ Pages visited and time spent on site
Cookies and Tracking Technologies
We use cookies and similar tools for functionality, performance, analytics, and personalization. You can adjust your browser settings to decline cookies if preferred.
2. HOW WE USE YOUR INFORMATION
We may use the information we collect to:
+ Fulfill and process orders
+ Book appointments
+ Send order updates, confirmations, and receipts
+ Respond to inquiries or support requests
+ Improve website performance and user experience
+ Send promotional offers or updates (only with your consent)
+ Comply with legal obligations or requests
+ Prevent fraud or misuse of our website
3. LEGAL GROUNDS FOR PROCESSING DATA
We rely on the following legal bases for processing your personal information:
+ Your explicit consent
+ Fulfillment of a contract (e.g., product delivery)
+ Legal compliance
+ Our legitimate business interests (e.g., site security, analytics)
4. WHEN WE SHARE INFORMATION
We only share personal information when necessary to:
+ Process payments and ship products
+ Work with service providers who support our operations (e.g., Squarespace, email platforms, Square, analytics tools)
+ Comply with legal requirements or respond to valid requests
+ Investigate fraud, enforce policies, or protect rights
We do not sell your personal information.
5. THIRD-PARTY LINKS
Our website may contain links to third-party websites or services. Boho Lash + co is not responsible for the privacy practices or content of those external sites. Please review their privacy policies separately.
6. DATA RETENTION
We keep your personal data only as long as necessary for the purposes it was collected, such as fulfilling orders or maintaining customer records. Typically, this will not exceed 3 years unless a longer retention period is required by law or for ongoing business reasons.
7. DATA SECURITY
We take reasonable technical and organizational measures to protect your information, including:
+ Encrypted payment processing
+ Secure servers and website firewalls
+ Limited access to personal data
Despite our efforts, no online system is completely secure. You acknowledge and accept the inherent risk of online data transmission.
8. EMAIL COMMUNICATIONS
If you opt in to receive marketing emails or updates, we may send promotional offers, product launches, or news. You can unsubscribe anytime using the link in our emails.
We may also use this data for retargeted advertising (e.g., through Meta Ads or Google) using privacy-safe practices. We do not sell email lists or personal data.
9. CHILDREN’S PRIVACY
Our site is not intended for children under the age of 18, and we do not knowingly collect data from minors. If we discover we have collected data from a child without proper consent, we will delete it immediately.
10. YOUR RIGHTS
Depending on your location, you may have the right to:
+ Access or correct your personal data
+ Request deletion of your information
+ Withdraw consent at any time
+ File a complaint with a data protection authority
To exercise these rights, please contact us at info@boholashco.com. We will respond within 30 days.
11. DO-NOT-TRACK (DNT) NOTICE
Our site does not currently respond to Do-Not-Track signals due to inconsistent industry standards. If that changes, we will update this section accordingly.
12. USE OF AUTOMATED TECHNOLOGIES
Some website features may use automation or AI-based systems (e.g., product recommendations, customer chat). These tools are designed to enhance the user experience and efficiency but are not a substitute for human oversight. Any reliance on such tools is at your own discretion.
13. POLICY UPDATES
We may update this Privacy Policy occasionally to reflect legal changes, service updates, or user feedback. The most recent version will always be posted here with a revised date. Material changes may be communicated via email.
14. CONTACT US
If you have questions about this policy or your personal data, you may contact us at:
Boho Lash + co
8118 S Harvard Ave
Tulsa, OK 74137
Phone: (918) 420-9090
Email: info@boholashco.com